Responsible Gaming
Gambling Should Be Entertainment
At Complete Building Services, we believe that gambling should only ever be viewed as entertainment, similar to going to the cinema or attending a sporting event. It should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. We take age verification seriously and require all players to confirm they meet this legal requirement before accessing any casino services.
If you are under 18, or if you are aware of anyone under the legal age gambling, please do not proceed and contact the relevant authorities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Constantly thinking about gambling or planning the next gambling session
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Unsuccessful attempts to control, cut back, or stop gambling
- Chasing losses by returning to gamble more to recover money lost
- Hiding gambling activity or lying about the extent of your gambling
- Gambling to escape problems, anxiety, or negative emotions
- Neglecting family, work, school, or other important responsibilities due to gambling
- Borrowing money or engaging in illegal activities to finance gambling
- Experiencing relationship problems because of gambling habits
- Feeling irritable or anxious when attempting to reduce gambling
If you experience any of these signs, please seek help immediately. There is no shame in asking for support.
Self-Help Tools & Features
Most reputable online casinos offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic logout after a predetermined period
- Self-Exclusion: Exclude yourself from gambling for a set period or permanently
We encourage you to utilise these tools. Speak to your casino's customer support team for help implementing any of these features on your account.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, the following organisations provide free, confidential support:
United Kingdom
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GamCare – Free counselling and support service
Website: www.gamcare.org.uk
They offer confidential counselling, advice, and support for problem gamblers and their families. -
GamStop – National Self-Exclusion Scheme
Website: www.gamstop.co.uk
A free service that allows you to self-exclude from all licensed online gambling companies across the UK simultaneously. -
Gamblers Anonymous – Peer Support Groups
A fellowship of individuals helping each other recover from gambling problems through regular meetings and mutual support.
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support on problem gambling
If You Need Help
If you believe you have a gambling problem, please reach out for help today. Support is available 24/7 and is completely confidential.
Seeking help is a sign of strength, not weakness. Many people have overcome gambling problems with the right support and resources.
Do not hesitate to contact GamCare, GamStop, or another support organisation listed above. Your wellbeing is our priority.